NGS Conference Hotel Cancellations

HILTON SALT LAKE CITY CENTER
To cancel your reservation at the Hilton, please call 800-HILTONS. Have your hotel confirmation number available since cancellations are being processed by Hilton’s main reservation team, not by the hotel itself.

RADISSON SALT LAKE CITY DOWNTOWN
If your reservation at the Radisson was booked into the group block, it will be canceled for you and if any charges were placed upon your credit card, the hotel has issued a refund. For questions or inquiries, you may reach out to [email protected]. If you booked a reservation outside of the block, you will need to reach out to the same channel as you booked to arrange cancellation.

SALT LAKE PLAZA HOTEL
If you have a reservation at the Salt Lake Plaza Hotel, please call 801-606-2410 to cancel your reservation penalty-free. If you canceled before 14 March 2020, no refunds will be made available.

SALT LAKE MARRIOTT DOWNTOWN AT CITY CREEK
If you booked your room within the dedicated NGS block, these reservations will be canceled within 72 hours of this notification. You should only contact the hotel if you would like to KEEP your existing reservation. For any attendee that booked outside of the block, please notify the hotel of your cancellation directly at 801-531-0800.

ALL OTHER HOTELS
Please contact any other hotels directly for information about cancellation.

Click here for Virtual 2020 Family History Conference FAQs.